IT Administrator

Enterprise device management and automation specialist

MDM Expert Automation Focus Enterprise Scale Multi-Platform

Core Technologies

Enterprise solutions for comprehensive device lifecycle management

Jamf Pro
iOS Device Management
Microsoft Intune
Windows & Cross-Platform MDM
Active Directory & Azure AD
Identity & Access Management
PowerShell
Automation & Scripting
MS365
Office 365 Administration
WatchGuard
Network Security
Hyper-V
Virtualization Platform

IT Administration Experience

Hands-on experience managing enterprise environments at scale

📱

Mobile Device Management

Managed enterprise iOS and macOS fleet using Jamf Pro, implementing automated deployment workflows, security policies, and compliance reporting. Streamlined device provisioning and maintained security standards across distributed workforce.

Jamf Pro iOS Management macOS Policy Management Compliance
💻

Windows Endpoint Management

Deployed and managed Windows devices through Microsoft Intune, ensuring compliance and security across distributed workforce. Implemented automated patching, software deployment, and configuration management at enterprise scale.

Microsoft Intune Windows 10/11 Azure AD Group Policy SCCM
⚙️

Automation & Scripting

Created automated workflows for device provisioning, software deployment, and compliance reporting across multi-platform environments. Reduced manual processes and improved consistency through PowerShell and Bash automation.

PowerShell Bash Workflow Automation API Integration Reporting
🔒

Security & Compliance

Implemented enterprise security policies, managed user access controls, and ensured compliance with organizational standards. Maintained detailed documentation and audit trails for regulatory requirements.

Security Policies Access Control Compliance Audit Trails Documentation
👥

User Support & Training

Provided technical support for end users, created documentation for common procedures, and conducted training sessions for new system implementations. Maintained high satisfaction rates through clear communication.

Technical Support User Training Documentation Troubleshooting Communication
📊

Infrastructure Monitoring

Monitored system health, tracked performance metrics, and generated reports for management. Implemented proactive monitoring solutions to prevent issues and optimize system performance across the infrastructure.

System Monitoring Performance Metrics Reporting Alerting Optimization

Key Achievements

Measurable impact in enterprise IT administration

250+
Devices Managed
100%
Uptime Achieved
50%
Reduced Manual Tasks
24/7
System Monitoring